Salesforce Agentforce vs Freshsales: what each really costs
Team size
Billing
Salesforce Agentforce
No plan for this billing option
No paid plan to compare for this billing option.
Freshsales
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Salesforce Agentforce | Freshsales |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Yes |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Salesforce Agentforce vs Freshsales: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Salesforce Agentforce
- Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
- Agent ScriptGives builders precise control when creating business-ready agents.
- Agentforce VoiceAdds AI-powered voice to every channel.
- Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
- Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
- Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
- Flows automationUse Flows to create automations across any system.
- MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.
Source:salesforce.com/agentforce ·
Freshsales
- Smart sales campaignsCapture, qualify, route and track leads with Freddy AI.
- Kanban viewsPlan the sales process with drag-and-drop cards.
- 360° customer viewSee each customer in full and reach them on their preferred channels.
- Freddy AIHighlights the best leads and deals, gives insights and writes emails.
- Task automationAutomates repetitive, routine tasks.
- Deal recommendationsFreddy AI suggests next steps to avoid bottlenecks.
Source:freshworks.com/crm/sales ·
Salesforce Agentforce vs Freshsales pricing questions
How much do Salesforce Agentforce and Freshsales cost?
Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Freshsales paid plans start at $9/user/month (Growth).
Is Salesforce Agentforce or Freshsales cheaper for 5 users?
Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $540 per year for Freshsales on Growth. That is $240 less per year, before tax.
Is Salesforce Agentforce or Freshsales cheaper for 10 users?
Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $1,080 per year for Freshsales on Growth. That is $480 less per year, before tax.
Is Salesforce Agentforce or Freshsales cheaper for 25 users?
Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $2,700 per year for Freshsales on Growth. That is $1,200 less per year, before tax.