Salesforce Agentforce vs EngageBay: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

EngageBay

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleSalesforce AgentforceEngageBay
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs EngageBay: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

EngageBay

  • Email design and trackingDesign emails and track their performance.
  • Web formsCreate device-friendly web forms to grow your subscriber list.
  • Email automationNurture your audience with automated email sequences.
  • SMS automationTrigger SMS based on user behavior, cart abandonment, updates and promotions.
  • Push notificationsRun lead nurture campaigns with custom icons, images, text and links.
  • Site messagingShow personalized messages on your site to announce updates or welcome visitors.
  • Visual workflow builderBuild workflows visually with a drag-and-drop designer.

Source:engagebay.com/features ·

Salesforce Agentforce vs EngageBay pricing questions

  1. How much do Salesforce Agentforce and EngageBay cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). EngageBay paid plans start at $13.79/user/month (Basic (annual)).

  2. Is Salesforce Agentforce or EngageBay cheaper for 5 users?

    Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $827.40 per year for EngageBay on Basic (annual). That is $527.40 less per year, before tax.

  3. Is Salesforce Agentforce or EngageBay cheaper for 10 users?

    Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $1,654.80 per year for EngageBay on Basic (annual). That is $1,054.80 less per year, before tax.

  4. Is Salesforce Agentforce or EngageBay cheaper for 25 users?

    Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $4,137 per year for EngageBay on Basic (annual). That is $2,637 less per year, before tax.

  5. Do Salesforce Agentforce and EngageBay have a free plan?

    EngageBay lists a free plan; Salesforce Agentforce does not list one on its official pricing.