Salesforce Agentforce vs Copper: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

Copper

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleSalesforce AgentforceCopper
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedYes

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs Copper: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

Copper

  • Custom pipelinesSet up sales pipelines that fit your process.
  • Project workflowsBuild workflows that keep projects moving.
  • Lead captureCapture leads via a website contact form or by scanning business cards.
  • Pipeline automationTrigger emails or reminders when an opportunity moves to the next stage.
  • Recurring tasksCreate recurring tasks and notifications.
  • Custom reportsBuild reports to project revenue, spot customer trends and view team activity.
  • Call and SMS loggingCalls and SMS are logged automatically so every interaction is tracked.
  • Custom fields and tagsCreate your own labels, tags and owners to organize records.

Source:copper.com ·

Salesforce Agentforce vs Copper pricing questions

  1. How much do Salesforce Agentforce and Copper cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Copper paid plans start at $23/user/month (Basic (annual billing)).

  2. Is Salesforce Agentforce or Copper cheaper for 5 users?

    Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $1,380 per year for Copper on Basic (annual billing). That is $1,080 less per year, before tax.

  3. Is Salesforce Agentforce or Copper cheaper for 10 users?

    Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $2,760 per year for Copper on Basic (annual billing). That is $2,160 less per year, before tax.

  4. Is Salesforce Agentforce or Copper cheaper for 25 users?

    Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $6,900 per year for Copper on Basic (annual billing). That is $5,400 less per year, before tax.