Salesforce Agentforce vs Close: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

Close

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleSalesforce AgentforceClose
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedYes

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs Close: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

Close

  • Unified communication inboxEmail, calls and SMS in one inbox.
  • Power dialerDials through a Smart View list and connects you when someone answers.
  • AI call notesCaptures what is said on every call and meeting.
  • AI agentsAgents run assigned jobs by your rules and log the work in Close.
  • WorkflowsAutomated follow-up sequences for every lead.
  • Visual pipelineSee every deal by stage and value with a suggested next step.
  • ReportingPipeline, activity and forecasting reports.
  • AI assistant ChloeAsk about pipeline, meetings or calls and get answers from your data.

Source:close.com ·

Salesforce Agentforce vs Close pricing questions

  1. How much do Salesforce Agentforce and Close cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). Close paid plans start at $9/user/month (Solo (annual billing)).

  2. Is Salesforce Agentforce or Close cheaper for 5 users?

    Salesforce Agentforce is cheaper for 5 users: $300 per year on Agentforce User License, against $2,100 per year for Close on Essentials (annual billing). That is $1,800 less per year, before tax.

  3. Is Salesforce Agentforce or Close cheaper for 10 users?

    Salesforce Agentforce is cheaper for 10 users: $600 per year on Agentforce User License, against $4,200 per year for Close on Essentials (annual billing). That is $3,600 less per year, before tax.

  4. Is Salesforce Agentforce or Close cheaper for 25 users?

    Salesforce Agentforce is cheaper for 25 users: $1,500 per year on Agentforce User License, against $10,500 per year for Close on Essentials (annual billing). That is $9,000 less per year, before tax.