Salesforce Agentforce vs amoCRM: what each really costs

Team size

Billing

Salesforce Agentforce

No plan for this billing option

No paid plan to compare for this billing option.

amoCRM

Микро-бизнес plan

RUB 89,990

a year for 10 people · RUB 7,499.17 a month

10 peopleSalesforce AgentforceamoCRM
Entry paid planNo plan for this billing optionМикро-бизнес
Vendor priceRUB 8,999 per year for two users, без НДС
Monthly costRUB 7,499.17
Annual costRUB 89,990
Per user / yearRUB 8,999
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Salesforce Agentforce vs amoCRM: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Salesforce Agentforce

  • Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
  • Agent ScriptGives builders precise control when creating business-ready agents.
  • Agentforce VoiceAdds AI-powered voice to every channel.
  • Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
  • Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
  • Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
  • Flows automationUse Flows to create automations across any system.
  • MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.

Source:salesforce.com/agentforce ·

amoCRM

  • Omnichannel lead captureRequests from all channels are captured automatically and added to the sales pipeline.
  • One-click callingCall a customer with one click right from their card and take incoming calls.
  • Telephony integrationsIntegrates with more than 50 office telephony providers.
  • Built-in team messengerA built-in messenger lets the team chat inside the CRM interface.
  • Repeat purchase pipelineA dedicated pipeline shows the current status of all repeat customers.
  • Email integrationProvides full integration with email.
  • Tablet-optimized interfaceThe interface is fully optimized for use on tablets.

Source:amocrm.ru/tour ·

Salesforce Agentforce vs amoCRM pricing questions

  1. How much do Salesforce Agentforce and amoCRM cost?

    Salesforce Agentforce paid plans start at $2 per conversation (Conversations). amoCRM paid plans start at RUB 599/user/month (Базовый).