Act! vs Salesforce Agentforce: what each really costs
Team size
Billing
Act!
No plan for this billing option
No paid plan to compare for this billing option.
Salesforce Agentforce
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Act! | Salesforce Agentforce |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Act! vs Salesforce Agentforce: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Act!
- Contact managementKeeps customer data centralized and secure in an organized interface.
- Opportunity managementTracks sales opportunities and supports interactive quotes.
- Sales pipeline dashboardsShows a visual sales pipeline and interactive dashboards for forecasting.
- Email marketingIncludes built-in email marketing to attract leads.
- Mobile accessManage contacts, activities and opportunities from iOS or Android devices.
- SMS appointment remindersSends automated SMS appointment reminders and shows replies.
- Online paymentsAccepts payments from quotes and for online appointments and events.
Source:act.com ·
Salesforce Agentforce
- Agent configurationSet up agents, subagents, actions and instructions in a few clicks.
- Agent ScriptGives builders precise control when creating business-ready agents.
- Agentforce VoiceAdds AI-powered voice to every channel.
- Multi-agent teamsBuild teams of AI agents that collaborate to solve complex problems.
- Built-in tuningFind bottlenecks, review performance and get recommendations from a built-in tuning tool.
- Agent orchestrationRoute work, share context and coordinate specialized agents across journeys.
- Flows automationUse Flows to create automations across any system.
- MuleSoft connectorsConnect agents to any system with MuleSoft API connectors.
Source:salesforce.com/agentforce ·
Act! vs Salesforce Agentforce pricing questions
How much do Act! and Salesforce Agentforce cost?
Act! paid plans start at $30 per user (Advantage Standard). Salesforce Agentforce paid plans start at $2 per conversation (Conversations).