3CX vs Zadarma: what each really costs

Team size

Billing

3CX

Basic 8SC plan

$300

a year for 10 people · $25 a month

Zadarma

No plan for this billing option

No paid plan to compare for this billing option.

10 people3CXZadarma
Entry paid planBasic 8SCNo plan for this billing option
Vendor price$300 per system/year, 8 simultaneous calls
Monthly cost$25
Annual cost$300
Per user / year$30
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

3CX vs Zadarma: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

3CX

  • AI call agentsAgentic AI handles call routing, call screening and round-the-clock support.
  • Built-in AI receptionistA virtual PA, receptionist and transcription are included in the same platform.
  • Preconfigured trunks and phonesIT teams can deploy quickly using preconfigured SIP trunks and phones.
  • Sentiment analysisAI-powered sentiment analysis and contact center functions are included in the system.
  • Communication analyticsThe communication suite comes with integrated AI agents and analytics.
  • On-premise deploymentCan be deployed on-premise so AI data stays local and under your control.

Source:3cx.com ·

Zadarma

  • Virtual phone numbersVirtual numbers in 100+ countries.
  • Free cloud PBXSet up a business phone system in about 5 minutes without hardware.
  • Teamsale CRMBuilt-in CRM integrated with the cloud PBX.
  • Call forwardingReceive calls over the internet or forward them to any number.
  • Setup wizardFeatures are configured with an intuitive wizard in your account.
  • IntegrationsIntegrates with major CRM, AI systems and messengers.

Source:zadarma.com ·

3CX vs Zadarma pricing questions

  1. How much do 3CX and Zadarma cost?

    3CX paid plans start at $300 per system/year, 8 simultaneous calls (Basic 8SC). Zadarma paid plans start at $39 per month, 10 users (Office).

  2. Is 3CX or Zadarma cheaper for 5 users?

    3CX is cheaper for 5 users: $300 per year on Basic 8SC, against $468 per year for Zadarma on Office. That is $168 less per year, before tax.

  3. Is 3CX or Zadarma cheaper for 10 users?

    3CX is cheaper for 10 users: $300 per year on Basic 8SC, against $468 per year for Zadarma on Office. That is $168 less per year, before tax.

  4. Is 3CX or Zadarma cheaper for 25 users?

    3CX is cheaper for 25 users: $300 per year on Basic 8SC, against $468 per year for Zadarma on Office. That is $168 less per year, before tax.

  5. Do 3CX and Zadarma have a free plan?

    Zadarma lists a free plan; 3CX does not list one on its official pricing.