3CX vs Retell AI: what each really costs
Team size
Billing
3CX
Basic 8SC plan
$300
a year for 10 people · $25 a month
Retell AI
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | 3CX | Retell AI |
|---|---|---|
| Entry paid plan | Basic 8SC | No plan for this billing option |
| Vendor price | $300 per system/year, 8 simultaneous calls | |
| Monthly cost | $25 | |
| Annual cost | $300 | |
| Per user / year | $30 | |
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
3CX vs Retell AI: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
3CX
- AI call agentsAgentic AI handles call routing, call screening and round-the-clock support.
- Built-in AI receptionistA virtual PA, receptionist and transcription are included in the same platform.
- Preconfigured trunks and phonesIT teams can deploy quickly using preconfigured SIP trunks and phones.
- Sentiment analysisAI-powered sentiment analysis and contact center functions are included in the system.
- Communication analyticsThe communication suite comes with integrated AI agents and analytics.
- On-premise deploymentCan be deployed on-premise so AI data stays local and under your control.
Source:3cx.com ·
Retell AI
- Drag-and-drop flow builderDesign each conversation step on a drag-and-drop canvas.
- Testing and simulationTest changes, simulate many scenarios and turn real calls into regression tests.
- Multichannel deploymentDeploy agents for inbound and outbound calls, web or SMS.
- IVR navigationDetects IVRs, presses digits and enters extensions during live calls.
- Outbound campaignsUpload audiences, schedule campaigns and control pacing, retries and voicemail.
- PII redactionSelectively redact sensitive personal data in calls and transcripts.
- Single sign-onSSO with enterprise identity providers.
Source:retellai.com ·
3CX vs Retell AI pricing questions
How much do 3CX and Retell AI cost?
3CX paid plans start at $300 per system/year, 8 simultaneous calls (Basic 8SC). Retell AI paid plans start at $0.07 per minute, from (Pay as you go (voice)).