3CX vs Intermedia Unite: what each really costs
Team size
Billing
3CX
Basic 8SC plan
$300
a year for 10 people · $25 a month
Intermedia Unite
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | 3CX | Intermedia Unite |
|---|---|---|
| Entry paid plan | Basic 8SC | No plan for this billing option |
| Vendor price | $300 per system/year, 8 simultaneous calls | |
| Monthly cost | $25 | |
| Annual cost | $300 | |
| Per user / year | $30 | |
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
3CX vs Intermedia Unite: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
3CX
- AI call agentsAgentic AI handles call routing, call screening and round-the-clock support.
- Built-in AI receptionistA virtual PA, receptionist and transcription are included in the same platform.
- Preconfigured trunks and phonesIT teams can deploy quickly using preconfigured SIP trunks and phones.
- Sentiment analysisAI-powered sentiment analysis and contact center functions are included in the system.
- Communication analyticsThe communication suite comes with integrated AI agents and analytics.
- On-premise deploymentCan be deployed on-premise so AI data stays local and under your control.
Source:3cx.com ·
Intermedia Unite
- AI meeting summariesTranscribes and summarizes meetings with action items and key topics.
- Business SMSEnable SMS on your main business number.
- Auto attendantAutomatic greetings and call routing based on business hours.
- Hunt groupsRoute incoming calls to teams that share responsibility.
- Presence statusSee teammates' real-time working status.
- Team chat channelsDirect, private and public channels for real-time communication.
- Web admin portalConfiguration, reporting and analytics in one web portal.
- Call queues and monitoringCall queues plus monitor, whisper and barge features.
Source:intermedia.com/products/unite ·
3CX vs Intermedia Unite pricing questions
How much do 3CX and Intermedia Unite cost?
3CX paid plans start at $300 per system/year, 8 simultaneous calls (Basic 8SC). Intermedia Unite paid plans start at $27.99/user/month (Pro).
Is 3CX or Intermedia Unite cheaper for 5 users?
3CX is cheaper for 5 users: $300 per year on Basic 8SC, against $1,679.40 per year for Intermedia Unite on Pro. That is $1,379.40 less per year, before tax.
Is 3CX or Intermedia Unite cheaper for 10 users?
3CX is cheaper for 10 users: $300 per year on Basic 8SC, against $3,358.80 per year for Intermedia Unite on Pro. That is $3,058.80 less per year, before tax.
Is 3CX or Intermedia Unite cheaper for 25 users?
3CX is cheaper for 25 users: $300 per year on Basic 8SC, against $8,397 per year for Intermedia Unite on Pro. That is $8,097 less per year, before tax.